ACTION TAKEN

Contract guard force officers were positioned at the gatehouse & trained under active shooter protocols. Using situational awareness & escalation procedures, the guards immediately enacted a lockdown of access points, secured turnstiles & vehicle barriers, activated a silent alarm, & radioed police using pre-established communication protocols. They contained the threat outside the secure perimeter while moving onsite employees to safe locations.

FCS DATA CENTER QUICK FACTS:

• 4500+ FCS Security team members daily at Data Centers across the US
• FCS partners with Security leadership AND Facility Operations teams
• Delivering on KPI’s under stringent SLA agreements
• We find the risks that SOC alarms/alerts miss
• Providing Construction phase security transitioning to operational site security

RESULTS

At our core, FCS specializes in recruiting the right people who we train and continuously develop to provide the best security professionals in the industry. Knowing this is our strength, we created a customized security solution to fit our client’s needs, then implemented a customized training plan for our security officers.

LESSONS LEARNED:

The officers’ quick assessment, decisive intervention, and adherence to access-control protocols prevented the subject from entering the site, effectively de-escalating what could have become a high-priority incident or potential active shooter situation. Subsequent law enforcement follow-up confirmed that the same individuals were later connected to a drive-by shooting in the surrounding community. This incident underscores the critical importance of vigilant, trained officers who recognize behavioral cues and act decisively to prevent escalation and protect personnel and assets.