First Coast Security’s Technology Partnerships Improve Your Security While Cutting Your Costs
Technology Solutions
The rapid expansion in security technology capabilities, together with a decline in the cost of technology has made it appropriate for use in augmenting the security posture of your operation. We integrate technology into security for one reason – to make protecting your interests more efficient and effective than it was before the technology existed. Thus FCS has partnered with security technology industry leaders to integrate their technology into our service offerings. This approach helps FCS protect your assets better while reducing security costs for our clients.
Technology Integrations:
We can integrate any of our partner technology programs into your security solution or we can train our security officers to become experts with your existing security technology.
Authentication & Identification Technology
FCS has partnered with Real Networks to integrate their SAFR Computer Vision Access Control Devices and with Gate Sentry to integrate their Access Control Devices into our service offerings. SAFR provides touchless access control, authentication, and live video applications for our clients. Gate Sentry delivers a simple solution for guarded properties looking for a reliable, secure, and cost-effective visitor management system.
AI Video Monitoring
FCS has partnered with Camio, the industry leader in real-time video search and alerting platforms that works with all cameras. Using Artificial Intelligence and Machine Learning, Camio recognizes what’s important. So organizations can protect people and profits with 50x efficiency. Camio is empowering the security industry to shift from evidence collection to protective security while radically reducing costs.
Wireless Surveillance
LiveView Technologies has spent years developing the first remote, full security solution. That is why FCS partnered with LiveView, allowing FCS to use LVT camera units to rapidly deploy whenever and wherever you need them. No need for wires, power, or internet. So whether you need surveillance in a parking lot, on a lonely roadway, on a busy intersection, or at a concert or sporting event, we have a solution for you.
Risk Management
FCS has partnered with Resolver and Geollect to help our clients mitigate risk anywhere in your market and around the world. Resolver’s Risk Intelligence Platform traces the extended impact of all types of risk—whether compliance or audit, incidents, or threats—and translates those effects into quantifiable business metrics. Geollect listens and collects data from worldwide sources in order to inform and predict changes in local & global issues and measure the associated risks allowing you to stay ahead of all situations.
Emergency Response Security
FCS has partnered with Impact America and Defend Systems to provide our clients ERP Solutions. Impact America is a global leader in Crisis Management, Emergency Response, Safety, Security and Pandemic Events. They specialize in Crisis Management, Safety and Security Consulting, Training, Drills, Workshops and Tabletop Exercises. Defend Systems assist FCS in developing site security plans and procedures as well as emergency and intruder action plans, designed for our clients specific locations. We conduct thorough threat assessments and assist you in the design and implementation of security protocols.
Executive/Personal Security
Bond Personal Security Services is for businesses, Universities, Public Sector Companies and Communities looking to provide their employees and customers with professional grade personal security and safety services, plus peace of mind. Bond operates through a Command Center staffed with trained Personal Security Agents available 24/7. You and your family can reach Bond agents via an on your phone. Bond services include the location you and your family, tracking members on the go, give you access to a live agent, video monitoring, sending a car service and an alarm service.
Incident Reporting & Security Officer Management System
Our incident reporting and security guard management system combines the power of the web with the strength of mobile devices to collect and store valuable data, and push it to our clients in real time. We consistently monitor and report officer activity and rapidly inform your teams regarding incidents that are important to you – including written, photographic and video support. This data can be used to track trends and issues, adjust and reconfigure security patrols and coverage, and defend liability claims.
Learning Management Technology
First Coast Security’s training and certification is a in-person and online program that supports our teams entire learning process, from development to delivery. We utilize a cloud-based Learning Management System (LMS) used by more than 28,000 organizations in more than 70 countries and in over 30 languages by some of the largest companies in the world. We house dozens of courses and learning paths within the system, each accessible to our teams via laptops and mobile devices. The mobile app is optimized for iOS and Android devices including smartphones and tablets – delivering an unparalleled user experience.
Service Areas & Office Locations
FCS Security Services, Inc. is comprised of approximately 3,000+ security professionals, headquartered in Jacksonville, Florida and deployed in 23 states and the District of Columbia. Servicing approximately 80 different clients with 4 million hours of services.
Click to see state level security information.
Feature
Guard Tours & Patrols
Benefit
Scan NFC/RFID tag checkpoints at strategic locations using mobile technology, sending real-time updates via email. Validate tours in real-time using survivable tour tags. Deliver detailed and accurate tour logs.
Incident, Event & Activity
Reporting
Incident reporting features streamline and standardize the reporting process, using messages that include multimedia and text. Create customized forms per site, and per incident type and standardize processes. Capture photos and videos to provide a more detailed report. Real-time report engine keeps online history and eliminates need for paper reports. View activities by officer, activity type, and more. Centralized access for stakeholders builds trust and credibility.
Geolocation & Officer
Dispatch
Locate officers online at any time and dispatch appropriately based on proximity and availability. GPS identifies officer presence in real-time. View status, availability, proximity and estimated drive times to incidents. Document task acknowledgements, progress, and completion status in real-time.
Post Order Management
Online post order management allows management to distribute officer instructions seamlessly in real-time and document compliance. Deliver updates and notifications in real-time. Customize Orders and Pass-Downs by post, client or organization. Document acknowledgment by individual officers, build trust with stakeholders.
Inspection Modules
Fully customizable, mobile-enabled forms allow our Management and QA Teams to record field inspections on their mobile devices (including both inspection results and any necessary corrective actions). Results of each inspection are automatically uploaded and distributed to both Client and First Coast management teams. Clients enjoy full transparency and accountability regarding our QA process, and can easily assess our proactivity in identifying/resolving performance concerns before they become critical issues.
Driver Monitoring Technology
First Coast closely monitors our fleet of patrol vehicles with telematics technology. Through these tools, we monitor web-based analytics to improve productivity, fleet optimization, sustainability, safety, and compliance. Driver safety is at the forefront of these focus areas. Safety dashboard report on key fleet metrics such as speeding, harsh braking, backing up, seat belt use and more.
Our managers can create custom fleet rules and get an immediate email or text message notifications of violations and even possible collisions, so we can take the proper actions.
Training Academy
The First Coast Training Academy (FCTA) is a full-service training facility with locations in multiple locations throughout the U.S. First Coast Security launched FCTA to provide in-house proprietary training that is customizable to each customer’s needs while meeting State and Federal regulations and certifications. Through the use of advanced training technology and innovative delivery of course materials, our officers receive a uniquely significant training experience with each class attended.
Courses Offered
- State-regulated training
- Customer service training and testing
- Gated community or commercial building training
- Use of Force Training
- Firearms qualifications
- Intermediate Weapons Training/Certification
- Certified School Safety Officer Training
- American Red Cross First Responder Training/Certification
- Advanced First Aid Tactical Care Under Fire Training
- FPS-required Tri-Annual Training Certification
- Supervisor Training/Certification
- Computer-based X-ray/I.E.D. Recognition Training
- Active Shooter Training
- Advanced Defensive Tactics (DT) Training
- Transportation Worker Identification Credential (TWIC)
- Maritime Security (MARSEC) Training
- North American Electric Reliability Corporation (NERC)
- Aerosol Projector Certification (OC Pepper Spray)*
- Expandable Baton Certification*
- Apprehension and Handcuff Training*
Where authorized and required*